W999 treats the protection of your personal data as its highest priority. This privacy policy explains what information we collect, how we keep it secure, and the circumstances in which it is used.
W999 follows internationally recognized data protection standards. See below how we keep your information safe.
Every data transfer on the w999 platform is protected with 256-bit SSL encryption. Hackers and third parties have no way of accessing your data.
Your personal data is stored on firewall-protected servers that meet international standards. Data integrity is ensured through regular backups and audits.
At w999, you can view, update, or delete your information at any time. You have full control over your data.
Your personal data is never sold to advertisers or third parties. It is only used for service improvement and legal compliance purposes.
Identity documents and records collected during the KYC process are stored with the highest level of security. This information is only used when required by regulatory authorities.
You can opt out of w999 promotional messages at any time. No marketing messages will be sent without your consent.
This privacy policy applies to all users of the w999 platform. By using w999's services, you are considered to have accepted the terms of this policy. Please read the full policy carefully.
W999 believes your personal data belongs to you. We only collect information that is directly necessary to provide our services. Collecting or storing unnecessary data goes against our policy.
Your information is protected from the moment you register on the w999 platform through every transaction you make. We comply with international data protection laws and GDPR guidelines. This privacy policy explains how w999 manages your data and what rights you have.
Our privacy policy is built on three core principles: transparency (we are clear about what we do), data minimization (we only collect what is necessary), and consent-based use (your data is never used without your permission).
Important: w999 never directly stores your password, full card number, or bank account details. This information is held in encrypted form within secure payment gateways.
W999 collects various types of information that help us improve our services and ensure security. A detailed breakdown of the information collected is provided below:
| Data Type | Example | Purpose |
|---|---|---|
| Personal Information | Name, date of birth, email, mobile number | Account Creation & Verification |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Gaming history, betting patterns | Service Improvement & Personalization |
At registration, w999 collects your name, date of birth, email address, and mobile number. National ID or passport details may be required for KYC (Know Your Customer) verification. Providing this information is mandatory to comply with applicable laws and regulations in Bangladesh.
W999 uses the information it collects for specific purposes only. Your data is never used for unrelated purposes. A detailed breakdown of how w999 uses your information is provided below:
W999 uses your data on a consent-based basis. You can opt out of marketing communications or object to data processing at any time.
W999 uses the latest technology to protect your data. Our servers are hosted in internationally certified data centers and are under 24/7 security monitoring. Every data transfer on w999 is protected with 256-bit AES encryption.
Your data is retained for as long as your account remains active. Even after account closure, certain information may need to be kept for a defined period for legal reasons. Financial transaction records are typically retained for 5–7 years.
Data Retention Period: Data for active accounts is retained at all times. After account closure, personal data is kept for up to 3 years and financial data for up to 7 years to meet legal requirements.
W999 does not sell your personal data or share it with third parties for advertising purposes. However, there are certain situations where sharing your information may be necessary:
Whenever information is shared with third parties, strict data processing agreements are in place to ensure they uphold the same standard of privacy protection as w999.
The w999 website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser.
| Cookie Types | Purpose | Validity |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Cleared at end of session |
| Functional Cookies | Language preferences, user settings | 1 Year |
| Analytics Cookies | Site Usage Statistics | 2 Years |
| Performance Cookies | Load Time & Error Reporting | 6 Months |
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the w999 platform.
When you download the w999 app, device-based tracking is used instead of cookies — making your experience faster and more secure. Download the app now.
As a w999 user, you have specific rights over your own data. Under GDPR and international data protection law, you are entitled to the following rights:
You can request to view all the information w999 holds about you at any time.
You may request that any inaccurate or outdated information be updated.
You can request that your data be deleted, unless we are required to retain it by law.
You can request an export of your data in a machine-readable format.
You may object to the processing of your data for specific purposes.
You may request that data processing be restricted in certain circumstances.
To exercise any of these rights, please contact our support team. We are required to respond to your request within 30 days.
W999 is an 18+ platform. We strictly prohibit registration by minors. We do not knowingly collect personal information from anyone under the age of 18.
For Parents: If your child has registered on w999 without your permission, please contact our support team immediately. We will close the account and delete all associated data.
Age is verified at registration, and age-proof documents are checked during the KYC process. These steps are in place to ensure the protection of minors.
W999 may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through an in-platform notification.
The latest version of this privacy policy was published in January 2026. The next review is scheduled for July 2026.
If you have any questions or concerns about our Privacy Policy, please get in touch with us. w999's data protection team is always ready to assist you.
24/7 Instant Support:
Live chat button on the platformWe typically respond to all emails within 24 hours. For urgent data protection matters, we are legally required to respond within 72 hours.